You may return any unused, unopened and undamaged product within 30 days of the original delivery date. See our Shipping & Returns policy for complete details. 

Please return the product in original packaging if possible along with a copy of the packing slip. Please write "For Return" on the packing slip. If the packing slip is no longer available, please include a note with the following information: 

For Return

Order #

Address (street, city, zip)
Phone #

Quantity & Name of product returning

Package the product well and securely (we will not accept if damaged in shipment) and ship via trackable service (Fed Ex, UPS). USPS cannot be tracked if not delivered correctly. It is the customer's responsibility to ensure we receive the returned product in order to provide a refund. 

Please ship to the following address: 

c/o Countertop Specialty

3195 Airport Blvd NW Ste E 

Wilson NC 27896

After shipping the product for return, please provide the tracking number by replying to this email. 

Once received at our warehouse, the returned product will be inspected and any refund will be applied according to our Shipping & Returns policy.