FAQ

Default solution folder, feel free to edit or delete it.

High Shipping Cost vs. Product Cost
We understand your sentiments about the cost of shipping. We wish it were lower too! However, the rate quoted on our site is discounted from what the shippe...
Fri, 21 Jan, 2022 at 5:17 PM
How Much Stone Do Sealers Cover
A common question is,"How much stone do impregnating sealers cover?". Well, it depends on the sealer and the porosity of the stone. The porosity o...
Fri, 4 Mar, 2016 at 2:57 PM
Applying SenGuard Over Other Sealers
The SenGuard Permanent Marble & Granite Sealer can be applied over Dupont, Miracle, SCI or any other sealer on the market. However, SenGuar...
Thu, 23 Jul, 2015 at 8:36 PM
Granite Countertops Feel Gritty
This problem does not occur often, but it does tend to occur more commonly in new construction and with these granite varieties / colors: Santa ...
Mon, 25 Jan, 2016 at 3:32 PM
Dull spot on Granite Countertop under coffee maker
This is most likely etching (corrosive damage to the surface removing the shiny layer) from the acidic coffee. Granite is not easily etched, ...
Thu, 23 Jul, 2015 at 8:40 PM
Shipping SenGuard Sealer To Alaska
The SenGuard Permanent Marble & Granite Sealer ships to the continental USA (lower 48 states) only. This product does not ship to Hawaii,...
Thu, 23 Jul, 2015 at 8:47 PM
Etch Remover Isn't "Working" - Completing Etch Repair Process
The most common error when using the Etch Remover Product is giving up too soon. Some etch marks may need only one quick application to restore the shine, h...
Fri, 31 Jul, 2015 at 11:47 AM
Rust Stains on White Marble - Embedded Iron Deposits
White marble such as Carrara marble can have embedded iron deposits.    Rust stains on white marble often result from oxidation of these iron deposits fro...
Thu, 29 Jun, 2017 at 12:04 PM
Pits & White Spots on Marble Countertops and Floors
Pits in marble are pretty rare. Pits in granite are somewhat common due to the granular composition of granite, but marble is different.  Pits or chip...
Tue, 9 Feb, 2016 at 3:28 PM
Quartz Countertop Stain Removal
Quartz countertops can be damaged or discolored by certain chemicals that bleach or etch the resins used to make the countertop. Technically, such spots are...
Thu, 3 Mar, 2016 at 3:54 PM